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All orders placed on www.madinter.com are subject to the purchasing terms and conditions visible on the web page at the time of the order. Formalizing an order confirms the acceptance of these terms and conditions. -Minimum order: 20 € (VAT and transport costs not included). -Taxes: VAT (if applicable). -The prices indicated are exworks and subject to change without notice. -The transport is prepaid by Madinter Trade, S.L. and the costs are added on to the invoice. -Orders are sent via the transport company GLS and TNT for destinations within -Shipping fees do not include the taxes or duties of your country. Please contact your local customs office for further information.
Payment can be made by the following methods
Credit card: You can use MASTER-CARD or VISA. Your data are transmitted over a secure connection, encrypted and protected as per the Secure Socket Layers (SSL) protocol. This way your credit card details travel encrypted to Banco Sabadell Atlántico, where your card is charged and therefore your data is never accessible to anyone else. This form of payment is immediate.
Bank transfer: You can make a wire transfer for the total amount of your order to the name of Madinter Trade, S.L., to the account number indicated when you confirm your order. All bank commissions are to be paid by the customer. A copy of the bank transfer receipt can be sent to us by email to madinter@madinter.com or by fax to +34 91 845 4906. This form of payment takes 24 to 48 hours. Our bank details are: Banco Sabadell Atlántico - 0081 5125 51 0001015608 (IBAN: ES04 0081 5125 5100 0101 5608; BIC: BSAB ESBB)
Cash on delivery: Only within
Returns and exchanges
We are sure of the quality of our products; however should you wish to return any one to us you can do so, with the transport costs prepaid, within 15 days of the receipt of your order. We can either send a replacement or return your money to you. If we make a mistake in your order we shall correct the error at no charge. All shipments are insured. Any damage produced during transport must be claimed within 24 hours of the receipt of the goods. We cannot accept returned products that have been manipulated, or transformed in anyway. Once the product has been received at our premises it will be checked, following which we will proceed to either send the replacement or return the money.
To make any claim / return / exchange please fill in the following form
If you require any further information with reference to returns and exchanges please do not hesitate to contact us either by email (madinter@madinter.com) or by fax (+34 91 845 4906) or calling +34 91 846 3679.
Product Conditions
- We cannot guarantee that the humidity content of the wood is adequate for its immediate use. - The photographs on www.madinter.com represent the products we supply. The items you receive will not be identical to the photographs as no two pieces of wood are exactly the same. - All dimensions are approximate. - All orders placed on www.madinter.com must be paid for within 30 days. If, after this time, we have not received payment the corresponding order will be deleted from our system. - Madinter Trade cannot take responsibility for any variations or errors in the books or plans sold on www.madinter.com. |
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